They were the least expensive of the 5 quotes I got, so I was prepared for a bit of a casual attitude. To my happy surprise, everything went perfectly, including installing within a week of measuring, even though I changed the colour of my order at the last minute. The job was neat and professional and the boss even called me a few days later to check I was happy with the work. The only possible complaint is the mess and dust left behind where they cut the stone outside. But I can't see what they could do about removing it. Overall, very well-priced, good and reliable.
They showed up without a measuring tape to measure the kitchen and when installing the bench they did not have the appropriate tools, so the installer used a screwdriver to try to chisel a notch out of the stone. The result was a messy job and damage to the surrounds (more than 6months later and they still haven't fixed what they damaged). They had to come back and replace parts of the bench that were unsatisfactory.They were late every time they came (up to 10hours late!!!!!!).