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I'm new to this area. I had an accident and needed to see a doctor, we had to wait for more than 2 hours to see a doctor, on top of that the staff were not helpful and were very rude. Will never return to this place again. I'm happy to still make an hour trip back to my old GP than to endure the horrible service of this mad house. It does not deserveto be called a medical centre.
This place was AWFUL. I had to wait 40 minutes past my appointment time, watching several people who arrived and booked in after me be called before me. When I asked how much longer it was going to take, I was told that coincidentally, I was next. Meanwhile, one of the reception staff was engaged in LOUD conversation with the other one, and started yelling in excitement. Everyone in the waiting room turned to look at the staff, thinking there might be something wrong, but no, staff was just gossiping away, oblivious. The whole time I was at Manor Lakes Medical Centre was awful. Noisy, disorganised, and unprofessional- you can bet I'm never going there again.
I know they are so rude and selfish trust me