- Podiatrist (Foot Specialist)
- General Practice
- Medical Centre
- Family Practice
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- Onsite Chemist
- Off-Street Parking
- Walk-in Appointments
- Bulk Billing
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I went to Marion Domain on 25/10/16 with burns after a cooking accident. The reception considered my case as an Emergency and was very kind and let me the see the doctor almost immediately. I went to the Treatment room almost everyday for the next two weeks and the nurses and doctors who treated me during that time were very caring. I thank the the staff there and want to commend them for the excellent job they are doing.
Usually good service. Today (21/11/14) however that changed. Read on - it's very interesting. I had to return to the centre to get some test results. I arrived at 3:40pm. The doctor that ordered to tests was not in. So I was in the first available section. It took two hours to be called!! Now. This is not my complaint. During the two hour wait I did what all people do and spend the time people watching. What I witnessed got me very angry. I wonder if the centre management know thisread more
Arrived at 7pm and was told that 3 doctors had left ealy and 2 doctors to see 40 patients that had already to be seen. We were advised that we probably wont be seen at all and to go to a hospital if urgent. After struggling to go there in the first place due to the flu now I have to wait until tomorrow to be seen.
well you should have called up earlier to check. your fault for not planning ahead.
While it is true that there seems to be a lack of organisation it is still a decent place. I didn't have to wait to long but I can easily imagine situations where you would have to. My doctor did his job marvellously, which is all I wanted and needed at the end of the day. The staff at the desk were lovely; short, simple but not rude. I noticed they have nurses and people who specialise in pathology. Handy thing to keep in mind.
Clearly there is no managerial team over looking this public domain, it is being totally neglected. It seems they have very little if any staff training for their receptionists. Ive been going to the domain for years and without fail the receptionist are always trying to avoid serving customers. They let the line build up when they could just sit down and smash through the line up. Then in between serving customers they ALL answer phone calls. If they could work out that having some ofread more