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Hi all, please be consider the doctors always call their family friends first. Waiting over here for more then 1 and half hour and doctor call their friend in 10 minutes. Please check the video recording dated on 14th sep 2017 at 8.15 pm and cabin number 12. Please solve as we are not idiots.
I went to Marion Domain on 25/10/16 with burns after a cooking accident. The reception considered my case as an Emergency and was very kind and let me the see the doctor almost immediately. I went to the Treatment room almost everyday for the next two weeks and the nurses and doctors who treated me during that time were very caring. I thank the the staff there and want to commend them for the excellent job they are doing.
Usually good service. Today (21/11/14) however that changed. Read on - it's very interesting. I had to return to the centre to get some test results. I arrived at 3:40pm. The doctor that ordered to tests was not in. So I was in the first available section. It took two hours to be called!! Now. This is not my complaint. During the two hour wait I did what all people do and spend the time people watching. What I witnessed got me very angry. I wonder if the centre management know this type of thing happens? I hope the incident is isolated and not common practice amongst the staff. Keeping in mind by about an hour into my wait approx 40 people were in line behind me. I noticed a person sit near me. About 30 minutes passed (now 1.5 hours into my wait) and one of the reception staffs noticed that person and came up to that person and started chatting... They were friends. They spoke for a few minutes. Then the person who sits near me asked where that person was in theread more
Arrived at 7pm and was told that 3 doctors had left ealy and 2 doctors to see 40 patients that had already to be seen. We were advised that we probably wont be seen at all and to go to a hospital if urgent. After struggling to go there in the first place due to the flu now I have to wait until tomorrow to be seen.
well you should have called up earlier to check. your fault for not planning ahead.
While it is true that there seems to be a lack of organisation it is still a decent place. I didn't have to wait to long but I can easily imagine situations where you would have to. My doctor did his job marvellously, which is all I wanted and needed at the end of the day. The staff at the desk were lovely; short, simple but not rude. I noticed they have nurses and people who specialise in pathology. Handy thing to keep in mind.