Master Movers is a fully insured furniture removal service located on the mornington peninsula owned and operated by Paul de Bruin, a third generation furniture removalist. Paul and our enthusiastic team of Furniture Movers are fit, courteous and friendly, providing a personal and professional service.
Our furniture specific trucks are meticulously kept in order to ensure safe transport of your goods. We are specialists within the removalist field, capable of transporting difficult to move items which only professionals can handle, such as pool tables, pianos and antique furniture. All goods transported by Master Movers are handled with the utmost of care using quilted blankets, lay-flat strappings and furniture removal techniques acquired only through generations of family experience.
Above all else, we love what we do and take pride in providing you with the most professional and personalised service ...read more
We have used Master Movers and must say never will again. Owner is a very angry man who bullies clients. The removal team is not engaged with the job at hand. Be aware of your pricing agreement.
The author has not left a name and is virtually anonymous. We have no idea who this person is and would love the opportunity to respond.
I would give you my details Paul but would be wary of repercussions from you. You seem to lose your temper quite easily and don’t always treat the customer with courtesy. My initial comment is Iine with others you have received about your service. Good luck to you with business but this is an accurate version of my experience.
I would give you my information but would not feel safe. The experience was a poor one and the overcharging was a large issue for us. There are plenty of good options out there and just wanted to share our experience with this company.
I just had Master Movers help me move my things from storage to my new residence. I chose them after reading all of the great reviews and I am really glad I did. Paul got back to me that night, regardless of the fact that it was a long weekend. I had Jake and Jack as the removalists and they were excellent. They were really easygoing and relaxed manner, easy to talk to and really quick, professional and efficient with the job. It took a lot less than I expected and I was really happy with the price also. Highly recommend and I would recommend to anyone I know in the future needing a removalist.
Sat, Nov 3, 7:35 PM (2 days ago)
Just a quick note to say thank you for the great service you and your staff gave me today. I had a huge amount of stuff to move - they were extremely quick, thorough and friendly. This is the second time I have used your company to move. The price was right and I would not hesitate to use your services again in the future or recommend Master Movers to friends and family.
Fanastic, Wonderful, Brilliant, the list of superlatives could go on for quite a while. We used Master Movers after Paul personally gave us our quote, not only did we find him to be genuine in his approach he made us feel reassured and relaxed about our move. The team that came to move us did a magnificent job, taking great care with every piece of furniture and every box, no matter how big or small. When we arrived to our new house every item that came off the truck was done so with thought and care then placed where ever we needed it. We were originally quoted for 5 hours with a seniors discount, the job itself only a little over 4 hours and thats all we were asked to pay, which is very rare these days. Our sone was meant to help us at the new place but unfortunately could not make, The Master Mover's boys didn't hesitate to come back inside and assemble our bed's, move different piece's around and connect things like the washing machine, fridge andread more
Very disappointed with the move and felt shortchanged and shell shocked. Not a good way to treat elderly citizens. We had agreed on a set rate to cover the full move. The truck was obviously too small yet there was no offer to make a return journey to finish the job even though it was local (7km away). This refusal was justified by Paul the owner by saying we had excess non household items to the time of the quote. This was bunkum as we had already disposed of a lot of major furniture to downsize and the load was considered light at the time of the original albeit brief inspection by the owner.By todays standard we hadd considerably less than most folk. No wonder it only took 4 hours instead of the quoted 6 so it was very expensive. We were forced to make numerous trips back to our old place with our trailer into the evening to complete the load ourselves and to try and clean up . The friendly and polite approach at the quote had completely disappeared . Theread more
Hi Rose and Bill, We spent 8 hours with four men completing your job, including prepacking all the goods that you had no boxes for as specified in the quote, all items were to be boxed, that can be boxed, this definitely did not occur, luckily we carry spare boxes on our trucks.
We had the truck at your doorstep, and never walked in any mud, there was a heavy downpour and we contined the task ,I was told to leave the potplants by yourself and have this stated clearly in the quotation.
We filled our 62 cubic truck with your goods, many that you yourself stated were being disposed of as you had no use or place for them at your new property.
If there was any more than one carboot of sundries left over once we left your property ,i would be very surprised, other than pot plants, we offered toread more