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Building Construction

Masterton Homes

12 Reviews

Cnr Hume Hwy & Sappho Rd

Warwick Farm, NSW, 2170

Masterton Homes

Contact details

Visit website
1300 446 637 (02) 9602 3344


Very good
Very poor

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OVER a year AGO

My parents build with Masterton in the 1998 and their house is still a pretty good house.
So I choose Masterton to build my house.
My mate chooses another well-known company to build this house.
Mines a single-story house 200 square meter ish. His is a double story also double the space.

Things we weren’t ...read more

OVER 2 years AGO

If anyone looking for a house to build with Masterton, We ask you to think twice. We signed up with M in July 2018 and it took 4 months time to submit the plans to the council. We have purchased their so-called Ultimate Inclusions package paying 50k additionally (than the normal inclusions) because it clearly stated that includes the site costs up to 1m fall and at that time we are aware our land has a 1m fall exactly. However, during the pre-construction process, they have charged us $12,500 as site costs, stating we have additional 1.1m fall and its only for 0.1m extra. We were devastated after hearing this because all of these came 3 weeks after they submitted the plans to the council. In reality, they should not bring any variations on plans after submitting to the council. With that, our total construction cost risen more than $530,000. And now we are facing issues in applying for a loan as most of the bank rejected our loan amount since we don't have enough ...read more

OVER 3 years AGO

I hope that the house when is finally finished is better than their commutation . They don't call back or respond to emails. After you paid the depot, its all downhill from there!!!!
Almost 2 years and it's only at bricking stage. The bricky's come do a few rows and then you don't see them for a week, I understand that I'm not the only house they are building at the moment but this is ridiculous. When I eventually get to talk to the site supervisor , he was so rude and condescending, it was incredible. I've complained about him but nothing has been done, I do not recommend this company, If i could have given a negative star i would have

local star
673 Reviews
OVER 4 years AGO

Houses are nicely decorated.

But staff are only helpful before you sign the tender. Afterwards, you find out about all the hidden costs.

OVER 5 years AGO

Building a house with Masterton has been the worst experience of my life. I put a deposit down 2 years ago and I'm still waiting for a satisfactory completion of the building; despite the building contract stipulating they had 130 days to get to practical completion. I have been asking for an occupation certificate since September 2015 as it is a legal obligation to have one but I haven't received one yet. I did the final inspection and the Builder promised me that the building would be finished prior to me moving in 14 days after. $ months on and my place looks like a war zone. From my experiences I believe that they are very poor communicators and continually make you feel like your being ignored; however, they are very good at communicating when they require a progress payment. They put the wrong screen doors on my front door and damaged frames and have not made any effort to fix them. Nor have they refunded me for paying for multiple screen doors. ...read more


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