Matheson's Auto Electrics was established in 1984 to provide Auto Electrical and Air-Conditioning sales and repair service to the Kyneton district. Matheson's are stockists of Century Batteries and Western Oil. Matheson's also offer Avis Rental Vehicles and Guardian Interlock ...read more
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I took my car to this outfit to investigate why my air con was only working intermittently. At first they did a re-gas which cost me over $200. when that didn't work they said it must be the condenser, which cost another $700 and still didn't work. two times I took the car to them (I live in another town) and left the car with them for several hours and when Iread more
We have dealt with Mathesons Auto Elect a few times, and each time we get grumbled at. My wife cops it more. The lady behind the counter is very gruff to her, and it seems like she is in trouble, even when she is going to pay the bill and give them some money. We won't use these guys again. Twice bitten, once shy. Just really bad customer service.
I have been going to Mathesons once every month for the past 2 years due to having a Guardian Alcohol Interlock on my vehicle. The staff at Mathesons have been fantastic! Mathesons provided great training and ensured that I did not drive away until I had the understanding and confidence to use it on my own. I feel confident knowing that Iread more
Can not recommend Matherson's enough!!! The boot release failed on my car with a boot full of groceries. Very stressed about my situation, I drove around straight away with only minutes til closing time and the guys worked on my car, even working overtime until they fixed it. It was certainly a great relief to me to have them act quickly andread more
I've never provided feedback on any business on the web before but after my experience with Mathesons today I can't help but try and warn others of my experience.
Disgraceful customer service. Had interlock installed 2 x months ago. Told it would be a 2 hour job but waited 6 hours because theread more