Have a picture to share?
Upload it to help other users learn more about this business.
If you break and or damage Maui Jim lenses it will cost you $110 to have them replaced. Glasses cost $280 They actually replace both lenses as they say they come as a pair. I feel ripped off as I only require one, you get to keep the other as a spare, woo hoo. Arm replacement, nose pieces and frame repairs are free of charge. Seems like the lenses are paying for the freebies to me. Lets hear from others who have had the broken lens experience, check consistency.
I am so amazed at the service I received after breaking an arm off my Banyan Maui Jims. I phoned them and they were very helpful, Two days later I received a new arm in the mail, and I live in North Queensland. And what further amazed me there was no charge. I can highly recommend this company and Maui Jim Products. Thanks Heaps Guys.
Wish everyone at Maui Jim a joyous festive season. Also wanted to say how great the team at MJ AUS and especially Emily have been in backing up their warrantee pledge and great customer care. They got a pair of replacement temples to me within a couple of days. Brilliant !