MegaBuy Online Computer Store, Australias leading online retailer of computer hardware, software, consumer electronics and other technology products and officially the fastest growing online IT retailer.
Thanks to continued support by our customers we have placed 8th in the highly recognised BRW Fast Starters 2010 competition, which recognises young business across all industries Australia-wide. We also placed 3rd in the 2009 CRN Fast 50 competition which specifically recognises high performing resellers of Information Technology products.
Our head office was previously located in the Strathlink Business Park in Brendale and we have recently just moved to our new premises at the Pine Rivers Trade Centre just off Gympie Rd at Lawnton, on Brisbane's Northside. Although our office is located in Brisbane we ship products to our customers directly from warehouses located in Sydney, Melbourne, Brisbane, Adelaide and Perth, to ensure lowest cost and fastest delivery to all customers around Australia.
Unlike many online shops that are run either as a side-operation to the main bricks-and-mortar business or a part-time/one-man operation from a home office, we are a professional online retailer, with a constantly growing team of dedicated online customer service representatives, focusing full-time on providing high quality customer service to online customers. With us, online customers are always first priority.
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Do not trust what is written on the website... Megabuy claims items in stock and delivered in 1-3 days, when they say in stock they mean at some location within Australia, not in store in Brisbane, absolutely not true. Took 2 days just to get my parcel out the door even though stock was "in stock for immediate delivery", a week later and still not delivered, even though I am only 40min drive away........ Needed the item quickly bought as it was in stock and only 40min away... WRONG, item sent from Sydney..... Megabuy have not provided accurate information on their website, take what you read with a grain of salt.... better off look elsewhere..
Currently using Aramex for deliveries so stay clear until they change to a carrier that actually delivers....
Delivery time says '1-3 days', forgot to mention time actually is weeks and weeks because of their processing system. I ordered when something was in stock but when I was meant to receive it, I emailed their support as it never came and was told they now had backorder and it wouldn't be arriving until the end of next MONTH. Don't purchase from here, it's a waste of time. There are better australian companies out there!
Like the title says spend your money elsewhere or better still price match their low prices to a more reputable company.
Long story short.... Wait times from when the order is placed to when it is actually shipped is disgraceful (see screenshots) and these items where all in stock!!! Not the kind of service you expect after spending $4000.
Any other online store has their items posted within 24hours of receiving an order. Can prove ifread more
I made a purchase online then changed my mind the next day (wanted a slightly different product) but didn't think I'd have much chance of changing it as the order status had already been updated to "processing". To my surprise when I called, my change was accepted and processed without a fuss. There was an additional $8 to be paid for my new choice and this caused issues throughout the day (my bad) but the numerous contacts I had with MegaBuy's customer service department were without exception, excellent.
Very good work guys.