I went to the chatswood store with my partner to look at engagement rings. The service was amazing! They took the time to talk us through everything and not once were we rushed or pressured into buying anything. I am truly amazed at the customer service. Would recommend.
We had been looking for an engagement ring for a long time but it just wasn’t happening for a multitude of reasons. We decided to head to Michael Hill Chatswood where we were greeted by a lovely lady called Solmaz and her Manager Shaun (he was training her)
They were energetic and charming as well as entertaining!! They made us feel relaxed by making us a delicious coffee (better than the ones you can get in the centre)
They spent nearly an hour with us as we tried to find the right design and colour combo for my partner. We ended up buying a $8000 ring when we planned for a $5000 ring because we fell in love with a ring. It was beautifully boxed and came with a life time warranty!!! Amazing!!
I HIGHLY recommend this jeweller
This is a very open jeweler, has a mass market feel - quite different to some of the very exclusive jewelry stores in the Westfield complex. It is great for browsing, they have a nice range and some good sales. I visited on a Thursday night and it was packed! Staff were friendly but couldn't help everyone.
Waldo you believe only half a star??
It happens when staff use what i call, "Selective customer service." Wait 10 minutes for service and the staff walk straight by to another more affluent looking customer who only just walked in theread more
This Report is not accurate and seems more like someone is trying to smear a business in favour of another.
I have been shopping with Michael Hill Jewellers Chatswood for years and I have always been treated with respect.
The only time it’s hard to get served is when it’s absolutely packed during sales days etc. but I’m always happy to wait.
Please revise your review from an ethical point of view.