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these guys are perfect they are best at what they do. I ordered a 70 serve cake from this bakery it was perfect, on time and excellent customer service.would recommend this bakery to anyone while there also tried their coffee was as good as the cake. i give them 5 stars.
I visited Michel's Patisserieay Rd Gymea these pass weekend, I usually go to elsewhere but it was very busy and I had an appointment to go to, I ordered a flat white and got a cap instead, the coffee is terrible and the customer service is next to none existent.
i have been a customer for 7 years at the same shop as far as the customer service is concerned they have got the friendliest staff.
BEWARE shocking service. i ordered a cake for a christening and they made a smaller size and made it with 3 different flavours when i only asked for one! when i questioned if the cake was made from left overs and thats why it was 3 different cakes in one they laughed and said "this is how i do business"! unfortunately it was too late to order another and they refused to fix to the problem.
I believe every word of this review as I saw the kind of customer service they use in this store.
i think that cant be true as the product i got was exceptionally good and the customer service was also excellent.
cant believe you i have seen their customer service for myself one of the best