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I have shopped on numerous occasions over the past 3 years at Midland Irrigation Bendigo and have experienced some of the worst customer service around. The lack of product knowledge and zero care factor where you feel you are just interrupting them, seems to be a common occurrence at each visit.
I have been sold faulty sprinklers and when I took them back I was made to wait 30 minutes in their hot retail shop whist they took them out the back to test them. On another occasion I was sold the wrong solenoid after taking the part in to them, and then when I phoned them about it, they said they had the correct one. only to drive all the way back to find that they in fact didn't have it inread more