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Terrible business. We are wedding photographers and when we had issues with our car, we asked that we be given a rental that was extremely reliable. We were assured that their cars were very reliable. In the first week of hiring the car, we were on our way to a job when the battery died. The contacts were corroded so badly that it took a long time to put a new battery in it... a battery we had to pay for and install, then when we said the cost was the same as the weekly rental, and that they should just not charge the weekly rental as we outlayed for the battery, they refused and argued the point! So, we were late, dirty from installing a battery, and out of pocket for the cost of the battery until they 'decided' to reimburse us. No apologies at any stage. Then a couple of weeks pass before the electric windows stop working, half way down. We couldn't leave the car like that as our photographic equipment was in it. So we had to drive to their mechanic over the otherread more