Mwave.com.au is a leading e-Commerce Computer and Electronics store servicing the eSports & Gaming community, Technology consumers as well as Corporate, Education & Government clients.
Mwave has been recognised as an industry benchmark for their technical expertise in the eSports & Gaming category as well as in custom PC builds for personal use, gaming and business needs.
Mwave has the largest range of technology products available online that is second-to-none.
Mwave's Corporate Team provides solution services to our Business, Education & Government ...read more
It appears that Mwave are up to their old tricks again. This is a report from the ACCC in 2010 relating bad practices by Mwave Australia.
Online IT retailer Mwave has amended warranty and returns information on its Web site, following intervention by the Australian Competition and Consumer Commission (ACCC).
The ACCC raised concerns that Esel Pty Ltd, trading as Mwave, was not taking responsibility for warranty claims but instead directing customers toread more
The worst experience I have ever had.
Bought 2 new monitors from Mwave and I was so exciting picking them up. When I unboxed the first package I found a crack on the screen. Immediately reported the case with them and it was within 5 hours since I got it. Once I received their response I brought it back to the store. And soon to find out I loss nearly 700$ because of my bad luck. They claimed it was my fault to brake the BNIB monitor and quote "nothing we can do about it".
It was a horrible action from such a big guy like Mwave to an individual customer. If anything like this happens at JB or David Jones I believe I would have a chance to get a replacement rightread more
Placed an order online and when i went to the shop to pick it up, i was told it was not ready unless i paid a $10 VIP fee to jump the queue fee.
This is the most unfriendly customer services from a computer shop that i have ever experienced and urge everyone to stay away from them.