Great doctors I wish I could give two separate reviews.
Every time I visit the receptionist are extremely rude.
I waited 10 minutes Infront of two lady's as they had a chat to each other.
All I needed was parking validation and it would of only taken 10 seconds to hand me a piece of paper, but I stood there sick and not even being acknowledged.
Absolutely terrible service.
Will be changing GPs because of this.
I am a local resident in Gold Coast, I think the medical centre services needs lots of improvement ! One day I went to see a doctor at night time , there was not patient there except me. I expected I will be call quickly but I was waiting good 20 minutes then I asked the receptionist to remind the doctor that there is a patient waiting, she said doctor will call you shortly and she is not allowed to remind the doctor! I kept waiting and I asked to remind the doctor again she said she is not allowed! I went to the toilet and I passed by every room, no one was there! Doctor was not on duty at all! Then there was a shift change over for reception , I asked the male receptionist who said doctor went out to see a patient who has more sick. I said if the patient was quite sick there should be ambulance to take her to the hospital straight away instead he went out to see a patient ! I knew that he was lying, he called that doctor but could not get answer straight away.. And I wasread more
The staff at My Doctors Clinic have always been friendly and accommodating for my family. The doctors are regular, and the service is exceptional. I am particularly grateful for the nurses who have assisted us recently with an injury. They are now open 24/7 which is great in case anything goes wrong late at night and you don't want to go to the hospital. I am also thankful to Dr Tariq for consistently taking care of us & going the extra mile to make us feel special.