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I shop at NOH every week and their prices are much lower than most other stores. My only complaint is that on several occasions when I have bought their prepackaged organic flours such as spelt and wheat and have gone to measure specific amounts for my recipes, it was evident that a 1kg pack of organic flour weighed barely over 700grms. There is really no excuse for short changing someone by 300grms. I'd prefer it if they upped their price and gave me the correct weight listed on the package.
I was introduced to this shop on a recent visit to Melbourne. Some friends of mine were after whole dried lemons for middle eastern cooking, but had been unable to find them. I couldn't find them on display so I asked a staff member. The manager went on a hunt for dried limes. Several minutes later he returned with a bag of dried limes. It was worth the wait!! I got to check out all the other different spices, dried fruits and cooking ingredients from all over the world. My friends were delighted when I returned with their favourite ingredient. They will be moving to Melbourne soon and will definitely look this store up!!
I have shopped here for many years and love this shop. But - the last time i stocked up on nuts i found they were not as fresh as usual and a lot of them were damaged. Disappointing! Let's hope it was a one off.
So you shop there for years and love it, you get nuts that were "not as fresh as usual" on one occasion... How does that equal a 2 out of 5 rating?
I'm with Shea. Natalie if you've respect for the business and appreciate the service there all the other times you've been there, this rating seems very unfair. I shop at NoH all the time and have nothing but good things to say of them.