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Ordered a pair of $200 boots and after a few days I thought I’d better email to check if it went through, no reply so I decided to call.
Steve said they weren’t in stock so they be a day or two to come in.
A week later I then called and he said that they would be in tomorrow, another day past and I called again only to be told that they would be in tomorrow again.
So I then decided to cut my loses and order them somewhere else as I needed them for a wedding and I only had 3 days left for them to arrive after this ordeal.
I called Steve to cancel the order and he was arrogant and rude over the phone even tho I’d given him the benefit of the doubt and waited and waited. Last sentace he said was “don’t bother ordering anything again”
needless to say I won’t be.
I ordered the boots from another store after that and it was shipped within two hours of ordering. Spewing I didn’t order from there first.
I will never purcase from them again this was my 2nd purchase, I should have gone to e-bay or direct to the supplier and cut out the middle man. Poor customer service when i called to enquire about my item and why it not been charged or posted 4 days later he really didn't care told me it had to be brought in from the supplier. Then to top it off, I was overcharged above what my order details stated, e-mailed and got no response. Far from happy! E-bay all the way from now on, plenty of this type of store on there and at least you have a paypal guarantee.
I bought a pair of Craftsman boots arrived as described no problem
I also bought three dress shirts in two orders great shirts long tail that dosent come out of waist also three work shirts
The work shirts came in short sleeves my order was for long sleeves,no problem they sent me the correct shirts and I returned the short sleeved shirts
The quality is very good I highly recommend the small company
My order for a hat ($125) and boots ($!20) never arrived. Its been 1 year and I am still waiting as they keep promising me to look into my matter. My son called them for me and my daughter-in-law called them for me...we have all since been blocked and we are now unable to reach them in order to resoleve this matter. BUYER BEWARE!