For fast, same day service for all your plumbing, electrical or air conditioning needs in Sydney, you'll be delighted with the great service, up-front pricing and rapid response you receive from Omega Home Services.
Already trusted in tens of thousands of homes across Sydney for over ...read more
- Ducted Systems
- Wall Split Systems
- Hot Water Systems
- High Pressure Jetting
- Gas Connection Inspection
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We rang Omega on Thursday night to arrange for the installation of a couple of ceiling fans. Josh rang the following morning to confirm he would be arriving on time and arrived when he said he would. He was polite, efficient and professional. I could not recommend him highly enough.
I have a Fujitsu inverter split unit air con that needs repair. Rang Omega to book an appointment. Omega cancelled my appointment and said his technician is running late. I had to rebook another appointment only to be treated the same way when the appointment was due. The third time I booked the appointment, the technician finally came but asked me what was wrong with my air con. I told him it could be something wrong with the PCB board since the flashingread more
Hi there unhappy Patron, You probably feel you have been treated poorly because you have high expectations of what plumber should and shouldn't do. We get there when it best suits us and we always priorities the bigger jobs. If we feel your job is not going to make the company as much money as another, we will happily cancel it.
Avoid Omega like the plague. After 4 visits they still haven't managed to fix the issue and now claim that the $500 device they insisted i install might actually not work and have blamed the problem on something new. One of the plumbers was exceptionally rude and basically told me to suck it up and it wasn't his problem. Never deal with these people.
Omega does like to find more problems then what they have been sent out to do. This is natural for any plumbers. $$$
Dreadful. We have an emergency (water leaking onto our meter box and into our house). I booked online and called them the following morning. They said they hadn't received my booking. The plumber turned up in the early afternoon and quoted $1800. He said he couldn't do the job that day but would return early the following afternoon to do it. He took my 10% deposit and left. I missed a call from Omega at 2 pm. I tried half a dozen times to call back but keptread more
Hi Alex, Thank you for your feedback. I am genuinely dissapointed that you've had a poor experience. We'd appreciate the chance to make this right for you. Please contact me (Maria), the customer service manager, directly on 9479 3523 at your earliest convenience. Kind Regards, Maria Papastamatis 1300 558 730
Very disappointed at Omega. Approached them to fix a leak since they have pretty good reviews Long story short... - call out fee (fair enough but some other local plumbers don't charge callouts) - tries to get you to join membership for discounted quotation (sales techniques, but to be honest this is not everyday shopping we are talking about a leak which may / may not happen in many years) - talking you to do the job with Omega and ask for a deposit to lock in on theread more
Hi MadKing-RL, We appreciate your feedback on our service, and would appreciate the opportunity to talk to you on the phone. Please contact us at 9479 3514 whenever it is convenient for you. Kind regards, Omega Management