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I won`t be going back to this store next time I want a new phone or if I have an issue. One person was helpful but misinformed me about how long the wait would be for my data to transfer to my new phone so as a result I went phoneless for the day and was unable to return to pick the phone up. The other Russian guy who worked there was mildly obnoxious and had some attitude when I went back the same day to grab my phone informing me that it was out of their control "an act of god" with how long the transfer would take and treated me like I was being a nuisance.