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Mobile Phones Retailers

Optus

2 Reviews

Wesfield Woden, 8 Bradley St

Phillip, ACT, 2606

Optus

Contact details

Brands

  • Optus
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REVIEWS (2)

Very good
1
Good
0
Average
1
Poor
0
Very poor
0

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Yazzz
2 months AGO

This store has a new manager, possibly about 6 months ago (?). Well, the change is remarkable. Full credit to this young man (I apologise for not knowing your name). I never write reviews prior to 3 experiences because I do not like giving impulsive reviews in order to ascertain consistency.
Today was my 3rd visit to the store in the past 4 months. The customer service representative today (Jimmy) was very helpful indeed. Thank you Jimmy. Ditto the last 2 times when I was assisted by the new store manager on the first occasion (a new nano sim card needed for a new phone) and another very helpful young man (of Indian descent, I think?...forgive me if I’m wrong) on the second occasion (querying mobile Wi-Fi options).
Obviously, Optus has responded to previous abysmal complaints (many 1 star only reviews) and have now sourced a manager and team who are a delight ...read more

Cathclas
OVER 10 years AGO

Optus Woden is pretty helpful, but if you're getting a new phone it can be a long and tortorous period- up to 3 hours. However, they know their stuff fairly well.

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