I placed and paid for an order over 6 months ago and have had nothing but trouble. I received second hand items, despite ordering new, a table top was damaged and several cushions were missing.
The only time I hear from Osmen is when I call them. The customer service is disgraceful.read more
I wanted to purchase an outdoor lounge setting, but it was important to me from the very start that I was able to cover it up, as it was going to be sitting outside with no shelter. I discussed this with the fast talking store manager at Belrose, and she said she had a suitable cover to fit the setting. I then bought the furniture and the cover at the same time. read more
Awful experience in this store. My husband and I spent hundreds of dollars in this shop and when we tried to return one item the man in the shop was so rude and would not except for us to have a refund. You would think seeing as we had purchased many other items they would have excepted this. Very unprofessional and we certainly will not be shoppingread more