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Would not buy from them again, once bitten twice shy. I also beleive that they break consumer law in relation to refunds, however I will leave that to others to deal with. I purchased one item from them at the Maroochydore store. Issues with damaged furniture, slow delivery, sorted out eventually just too hard to deal with.I will always give a business a goodread more
Also not happy ! I ordered 5 stools from oz Design, and was told they would arrive in a week. When I took them home 3 weeks later I noticed that 3 of the 5 stools had split where the vinyl folds over the chair frame. Oz design refused to refund me but said if I took the chairs home and kept them un-used they would replace them (if i brought them back, as new)read more
Not happy!!! It started with an order stuff-up, then poor quality finish (exposed staples on the leather), then all the springs broke within 12 months so our $5500 lounge is useless. Then they want to send the lounge interstate for 6 weeks to be repaired without anything in writing to cover any damage that may happen while it travels back and forth.read more
After much deliberation we bought our retro styled sofa 'Tatler' from OZ Design Furniture and we do not regret our decision. Both the armchair and sofa are very comfortable and have maintained their shape well. The service was great and although we had to wait a while for the items to be delivered it was worth being patient. We will definitely buyread more