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Without doubt the most rude staff members / owner i have ever met.
I was going to drop off my dog for the night. I asked about the price and confirmed the details with my wife. I apologized and said that we hadent budgeted enough to let our pet stay the night. The staff member who was holding the dog on the lead at the time threw the lead at me aggressively saying "that's the price and has always been that price". I said "why are you mad at me? I'm not upset with you, i just haven't budgeted enough money". He walked off into the office aggressively saying "that's what it is, like it or leave" and literally slammed the door in my face, . If this is how the owners of pets (family members) are treated then I worry how the pets are treated?? The compound looks good and the price is fair, but the staff are a real worry.
A huge Thank You to Trevor and Pam, for so kindly taking such great and generous care of our three cats and dog when we had to evacuate due to the fires. It also gave us the chance to see the excellent facilities and wonderful care they take of all the animals in their care. We would be more than happy to return our pets to their care.
Absolutely the best cattery ever! Large individual rooms, each with an outdoor run. Heating and air conditioning.State of the art cat furnishings. Our much loved cat was looked after with the greatest of care. For anyone concerned about leaving their beloved cat while on holidays, Pam-purred Place cattery will give you peace of mind. It is truly an exceptional cattery that I would highly recommend to anyone. (Bella loved it too!)
Pam purred place cattery and kennels is a wonderful place. We left our 2 dog family members there while holidaying in Tallarook. The dogs were house together and could have there room furnished how we would like. Their rooms also had a run in which they could use during the day. They were walked and due to one of my dogs having allergies they changed where they walked him.They also catered to their dietry needs. They also look after G/pigs, rabbits and birds. They also have a 24hour vet in case it is needed. They were very friendly people and made me feel at ease leaving our family member with them. I can't reccommend them enough. :)