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I've been going to Peral nails for 6 years and can not speak highly enough about their customer service. I travel every week, give them 10mins notice of needing an appointment and they always fit in with my crazy schedule.. they stay back late to fit me in, come in early to allow me to make flights and their results are magnificent! I have lashes, waxing and nails (well on my feet) yep they even do that! Nothing is too much trouble and they are so fast... I would much rather be shopping than having my treatments take a long time.. they want you in and out so you can get back to life. I LOVE the team and would recomend them to anyone
Jackie, Jimmy and the team at Pearl Nails are absolutely fantastic. I have been going there since I arrived in Australia from NZ 51/2 years ago for eyebrows, nails, pedicures and now eyebrow feathering and eyelashes. Jackie's attention to detail when it comes to eyebrows and eyelashes is on another level. I have recently starting getting nail art from the one of the very talented nail artists and have reocmmended quite a few friends to go there. Well done team, love your work.
WORST EXPERIENCE EVER!! As soon as I came I was asked by guy name Jimmy to choose the colour and have a seat without even asking what I would prefer to do. One girl started my pedicure and the other started my manicure. They were continuously talking in Vietnamese which was really annoying and unprofessional. When I told the lady I am here for Gel manicure she became so frustrated when she heard that she removed my nail polish in a very harsh manner and also during the Gel manicure she was very rude and unfriendly. Over all a very bad experience would never come back or refer anyone.
I was a regular customer at the Pear Nails, used to come here every two weeks for shellac manicure. They staff used to be nice and friendly till today. The staff (Serena) who was doing the pedicure never smiled, did not speak to me and had a sour look on her face the entire time. The treatment was terrible, a total of 30 seconds massaging and scrubbing. I accidentally smudged the color on one of my toe nails and Serena started to insults me in Vietnamese to another staff, assuming that I don't understand the language (but I DO understand Vietnamese because my husband has a Vietnamese background!) This was one of the worst experiences I've ever had of getting any type of treatment! Do not recommend at all!!