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I've been a customer for 12 years. They used to be superb, nothing was too much trouble and everyone was polite efficient and good at what they did but things change and its harder work dealing with them now. The managers never seem to be about any more. One simple example; (of many) they used to drop off and pick up to Falcon/Dawesville, but these days too far for them. Make your own way or wait for hours. Not as helpful, the individual attention and quality isnt there any more. I met one of their mechanics when I was there last time, sulky and rude. Could not be bothered to say hello. These are the people workin gon our cars. Worries me but dont know who else to trust after all this time
My husbands old Honda Civic headlights stopped working. I took the car to Peel Honda and they looked at the car as soon as I drove in. They diagnosed the issue, rectified it and sent me on my way all in less than an hour. The service and parts guys were lovely and I really appreciated their help.