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Extremely rude and unhelpful. Went in to try and get a fitting for an RM William boot. Was told it was my sneaker size when I knew it wasn't but made no progress. Wasn't served as was too busy on phone on a couch and only just looked up and asked if i wanted to know if they worked there. Really poor customer service. And really unhelpful go some where else you're just wasting your time.
A half star rating is too high!!!!
Overpriced, terrible workmanship, zero people skills very good however with aggressive stand over tactics!!!!
SOOOOO RUDE SOOOOO ARROGANT and so very bad at their job.
I would give zero stars if i could.
Don't waste your money here and girls take your husband or partner with you.
Well, I'm amazed at the reviews I have read this morning concerning these guys at this business in Westfield Shopping Centre, it can't be the same business that I shop in as I have found these guys great to deal with. I purchased a pair of Boots a couple of years ago from this store which are the most comfortable boots that I own and I have a few pairs, never the less last year I went back to them to have the heals changed to the Cuban style as I like to walk a little taller and I feel more comfortable wearing. The guy that helped me was more than happy to oblige plus he had them ready that afternoon for me as I had come down from the country six hours away.
The worst customer service and shopping experience I have ever had. I wish I had seen the reviews first, would have never stepped foot in the store. Overpriced, rude, poor workmanship and no regard for the products they sell. Purchased a product from them as a gift. Turned out to be faulty and not usable. They didn't care, they walked off when trying to talk to them. Don't bother with this very unhelpful and rude shop, take your business elsewhere, where it is appreciated.