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i really hate leaving bad reviews but i really should have avoided this place like the rest of the reviews suggested but i gave them a shot anyway because everyone can have a good or bad experience at the one place.
Many of my suits (i took 7) came back with stains still on them like they hadn't even been through the process i paid for. I'm not talking about stains that you would be in awe of, if they were removed successfully, i mean simple stains like coffee etc.
Based on the rest of people's experiences (that i should have listened to) I wouldn't even bother going back there for them to rectify what they should have got right in the first place and wouldn't trust them with my items again. Avoid this business and go to a dry cleaner that does what they're paid for and if the owner / management took people's feedback seriously and pride in what they do then they would have acted on it by now and listened to their customers.
So disappointed I have been using this business for a lot of years in fact I live now in the country and bring my dry cleaning down to this business. Not any more! I took to this business a lot of items to be dry cleaned for an impending cruise. Firstly my beautiful beaded evening dress was ruined half the beading had come off and there where more marks on the dress than when I brought it in. There excuse was that the dress should not have been dry cleaned this was not mentioned when I gave them the dress in fact they charged me a lot extra due to the beading. To top this off half the items where not pressed properly with lining seams showing on the front and crooked. I have in fact taken these items and 6 others to another dry cleaner who was horrified at the quality of the job.
Have been going to this dry cleaner for 5 yea, last time they asked me to prepay for a doona. Despite the fact that I have drug cleaned my doona 20 times and always picked up and paid within the time frame. Husband dropped off a doona a few weeks later and wasn't not required to pre pay. I strongly suspect they are sexist/racist and I will no longer use this business.