Pentagon is an Apple Authorised Sales and Service Provider for business, education, government, corporate and consumers. We are based in the Surrey Hills / Mont Albert area, close to Box Hill.
As the longest established Apple business in Australia, with over 30 years experience in the IT industry, we fix all Apple products. Our personal service, sales advice and consultation aims to provide the best return on your IT investment.
We sell and service all Apple products from iPhones to the Mac family.
When you need service, no appointment is necessary, hassle-free shopping is the norm, so just drop in.
We also offer onsite service, support, installation, training and cover all sales needs including Internet, modem and network installations for computers, security cameras, music systems wtih wireless connectivity.
When drop-in is not an option, a fast and reliable pick-up and return service is available.
Pentagon is a member of the Apple Consultants Network (ACN) professional service providers and technology-consulting firms that specialise in Apple and third-party IT ...read more
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Came to have an ipad screen reviewed. The counter service attendant, wouldn't let me complete a sentence. I asked him to please stop talking over me as he didn't know what I was trying to say. I started to explain myself and again he started talking over me. Won't be going back there.
Two weeks (three maximum!) turned into 1o. Never once contacted me, and my computer wasn't fixed after all that. Terrible, incompetant customer service, totally billigerant on the phone; lost track of my laptop cover and charger; had to go in twice and demand they look... sure enough they had it. My girlfriend also, spearately, brough in her laptop that had a noisy vibrating fan. They asked her if she had dropped a bobby pin into it!!!!
Just don't go here.
I first bought a MacBookPro from Pentagon Digital 8 1/2 years ago. It went through a number of upgrades and repairs. Could not fault the work. Had a major catastrophe last week as the logic board died and the Mac was too old to be repaired. They gave me options as to what I could do. Had to get new Mac. They put my work ahead of others; were upfront with pricing and time. I find them to be extremely professional, knowledgable and polite. As a customer if you are proactive and ask for help, advice and options, Pentagon Digital will do their best to help. Great service.