Pet Care

Pet Emergency & Specialist Centre

14 Reviews

1103 Dandenong Rd

Malvern East, VIC, 3145

Pet Emergency & Specialist Centre

commitment, communication, continuing education

We aim to provide all pet owners with compassion and a high standard of veterinary care to improve patient outcomes and help pets live longer and healthier lives. Our three most important goals are: being committed to offering Melbournes pet owners a comprehensive pet care team, providing excellence in communication with you the customer and your family vet, and developing new treatments by actively leading the profession in continuing education of all of our nursing and veterinary staff. We hope to treat many sick and injured pets and return them back to full ...read more

Contact details

REVIEWS (14)

Very good
8
Good
1
Average
1
Poor
0
Very poor
4

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Shelby & Ryker
OVER 6 years AGO

Excellent care, diagnosis and treatment. However very expensive and financially focused. Continually require upfront payments and very disappointed would not consider a payment plan even for an invoice in excess of $10,000 for which we were waiting an insurance claim. Placed us under a great deal of financial distress. Would only ...read more

stkildakid
OVER 8 years AGO

My cat was seriously ill and diagnosed as "having gastro" and sent home. No diagnostic tests were performed. She died at another clinic that diagnosed her as having multiple health problems. Bring a deep pocket as you will be asked for money up-front; several hundred dollars. I didnt mind spending $2000 for her accomodation and treatment but am ...read more

berrycct
OVER 8 years AGO

Recently my dog had to be taken to the centre for surgery.
The staff that met me were kind and courteous.
My dog was treated with compassion and expert speed.
The surgery was protracted and the ICU staff were knowledgeable.
The staff are always busy, but still had time to talk to me and ...read more

berrycct
OVER 8 years AGO

Last week I presented with my dog who was in respiratory distress.
He was reviewed straight away by vet, Jana.
Then Vet Chris reviewed him.
He had emergency surgery and the care was fantastic.I was kept informed and updated on his ongoing ...read more

starwoman8
local star
1729 Reviews
OVER 8 years AGO

My sister and I brought in her cat who was vomiting and dehydrated. We were told it was gastro and she was given antibiotics. We were perplexed as her history of vomiting suggested something more serious but reassured by this advice. Unfortunately, the kitty is now dead. We took her to another emergency centre when she deteriorated further ...read more

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