When choosing Pet Resorts Australia you are choosing professional, animal-loving staff that will treat and spoil your pet like their very own. We have been a leader in pet boarding for more than 40 years and pride ourselves on our facilities and the exceptional service standards we provide.
With extended operating hours 7 days a week, a live-in staff member and an on-call vet service, you can rest assured that your beloved pet will receive the ultimate in pet care.
Whether you require a long or short stay or perhaps a day visit using our doggy day care, we understand the trust and expectations you place on us when leaving your pet in our hands and we aim to exceed those expectations.
Cuddles and love aren't additional extras at Pet Resorts - it's all part of your pet's stay. If only your pets could write our testimonials.
We look forwarded to caring for your furry friends soon ...read more
I am a young dog owner who used this facility for the first time last weekend. At first I was very anxious about leaving my beloved puppy coco in someone else's care especially since I had no idea what to expect or if my dog would be sociable with the many other dogs At PRA. When I first arrived to drop coco off on Friday I was reassured by tiarne and another staff member that coco will be fine as they went over her medical history and weighed her - originally I was going to ask for a quick tour for my own knowledge that I knew she was in a safe environment etc but I didn't have the courage to ask. I ended up picking coco up on Sunday afternoon when I was originally due to pick her up on Monday this was no problem and as my surprise I got credited an extra day the next time we visit. Coco was jumpy and happy when we picked her up as a young staff member walked her towards the office (very friendly staff) as soon as coco approached myself and my boyfriend weread more
The facilities dont match the services provided. There is lack of care for your beloved pets as the staff doesnt care at all, clearly lack of communication among staff, not even aware if anything goes wrong with your pets. It was our first experience with Pet Resorts Dural and overall was an extremely bad one. We boarded our dog and cat for 40 days. Both were not looked after well contrary to the claims at the time of boarding. Our cat had an eye condition requiring eye drops. The eye drops were not given to her regularly and as a result her eye got worst when we picked her up. In addition to this, the great shock we got when we picked up our dog as his eye socket was clearly injured and the staff had no clue whatsoever or won't admit that even happened. We will never board our pets with Pet Resort Dural in the future and will not recommend any one who love their pets.