The Pine Inn in Concord is a relaxed local pub with two bars catering to local regulars and visitors. Its long established restaurant serves Italian cuisine, schnitzel and salads. Function spaces can be booked, and poker nights, pool tables and juke boxes add to the fun.
- Bottle Shop
- Smoking Area
- Sports Bar
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Below average is right. I only went in there for a few beers with friends; there are two bars, one in the main atrium and the other in the gambling area. It was not a busy night, there were three bar staff (visible) between the two bars, and we had to switch bars each time to get service. The staff were either simply not standing behind the bar (nor in the pokie room, nor collecting glasses, so lord knows where they were), or they were staring at their phones (long enough to make me simply give up and try the other bar), or standing with their backs turned at the register for an extended period. I have never seen such three poor bar staff, I am 30, I have seen a few bartenders & barmaids in my time, but these three may very well have won the gold, silver and bronze of appalling service. They were so bad, it was actually amusing, I was wondering if I was on a hidden camera tv show. They enjoyed their steaks, that is the second star.
There are some amazing things about this place which gives the high rating despite some negatives. Overall this place is awesome. Some say that the staff are rude. I have always experienced them as polite, though with the volume of traffic they have, I could see how they could get stressed. Positives -food is amazing, good value, not tiny little portions, but decent servings -I was going to say polite staff, but reading the other comments, i will say polite staff in my experience negatives -too much smoking which sometimes drifts into the eating area, especially when people stand in the doorway to smoke, or close to it -the place could be a little cleaner -ocasionally there is no handwash in the toilets, though that could just be my bad luck, it is not good -despite these really bad points the place is still amazing due to the incredible food...