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Great customer service! I knew that Pirtek specialized in hydraulic hoses, etc, and they wouldn't sell the exact part I was after, but after a recommendation to visit there, I was going for broke! I was after a special part for a motorbike which wasn't available anywhere. He used a number of machines to perfectly replicate the part I needed from a piece of metal. A bit expensive, but for the effort gone to create this part, it was money well spent!