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This is a difficult one because the person I have the pleasure of dealing with has comprehension issues and lacks not only common sense but also customer service and communication skills. <br><br>Staff was unfriendly and unwilling to discuss my plans over the phone, didn't reply to my emails. Dealing with this person was unpleasant and I sincerely hope that nobody will have to endure what I did with this staff. <br><br>I cannot honestly put a nice word out to this business if this staff is the only person to deal with customers.