We provide quality advice and products on all heating and cooling applications. Installations are carried out by professional tradespersons. As a member of Plum Heating and Cooling the national purchasing power assures our customers of the best products at the most competitive prices.
Very helpful company. They installed a evaporative cooling system for us. The fitters were very clean, professional and polite. Very good installation. Very good product. Highly recommend.
- Floor Heating
- Central Heating
- Ducted Systems
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Opening Hours Detail
- Closed Public Holidays
- Direct Deposit
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It took me a while, to save up for an Evaporative Cooling system, I got in touch with Plum heating and cooling. I ask for a quote. We agreed on a price and within a few days, the unit was installed by two excellent tradesmen. I am very pleased with the job everything was left tidy and clean.
Let summer come, I am ready to stay cool
Good initial service, but very poor, lazy, untidy Installation. You would expect more from a professional
Hi JJON. Thank you for your review. As mentioned in our response to you on 'Product Review', we are still waiting for your job number so we can further investigate. We are shocked to receive this as we pride ourselves in providing not only exceptional customer service, but excellent service and excellent after care support!
I made an appointment to get a quote on fixing and servicing my evaporative cooler and cleaning the ducts. On the day I waited about 15mins then gave them a call to double check someone was still coming.
The lady asked my address and I was told that they don't service my area and asked if I had called the right place and what date did I originally call to make the appointment. I said yes and that I can find it in my phone. While looking in my phone, she said that she found it with notes on the system but it hadn't been put into the technicians calender. I was put on hold while she tried to figure out what was going on from the person that made the appointment for me. I wasread more
Hi Kiki, Thank you for bringing this to our attention. We have now implemented this into our training for all new staff to undertake. Thanks again for raising this Kiki.
Had my evap serviced today. Dealing with Plum was professional, and they advised me of exactly when they were coming, arrived when they said they would, completed the job efficiently and effectively. After also putting in my new heating systems last year, they will get my work again and again. Great service, and honest people to deal with.
I would thing 100 times before dailing to them.
To summarise my experience, I called Plum for by ducted heating unit, which all of a sudden stopped working. One representative ( Micheal) came to home and just did a 3 min check on my unit and stright way suggested to change the unit as it broken and can't be repaired.
it is going to around $3300.
I tried asking so many questions and he himself telling some stupid things and then i got a dought.
Then i posted a add for a hipages for the same and i got a good technician and he came down to my house and said,.. ur unit is perfectly ok. It just tripped and there was bit of earthing issue as i was not having a separte electric piont. He just charged $160.
He did a complete servicing of the unit in that price.
NO PLUM HEATING FROM ME.