Have a picture to share?
Upload it to help other users learn more about this business.
$88 for a quick trim with no blow dry.
I was so excited to get a pampering session but this wasn’t the case. I had to ask for magazines, ask for a cup of tea. (After seeing everyone around me enjoying this!) The shampoo was painful and when she brushed my hair when wet it was excruciating.
My hair was cut before I’d even finished my cup of tea.
I found everyone quite dismissive and rude. Was a rushed experience and disappointing.
A year ago I had a similar experience, but I thought I’d give it another go as from the outside it looks like such a nice salon.
Never again :-(((
Terrible, horrible experience. I sat waiting for 40 mins, and was then told "oh I didn't see you there" to then be told I didn't have an appointment. I was then told I would be squeezed in. They rushed about, the woman washing my hair had the water temp so high she burnt me, I was then herded to the girl who colored my hair, she huffed and puffed throughout and yelled loudly across the salon to her sister who also worked there. She then washed my hair again with boiling hot water, I asked her twice to cool the water. She then proceeded to brush my hair pulling out strands as she rushed to then dry my hair which is long. She turned the dryer as hot as possible to get the job done as quick as possible burning the ends of my hair not to mention my scalp which had scold marks following. I then had the worst hair cut with the guy even using thinning scissors!!! who uses thinning scissors in this day and age???? And for all this pleasure I got to pay $240. A traumaticread more
Sorry no star here.....Dreadful, Dreadful, Dreadful, do not go to this hairdresser, after being told a reasonable price over the phone, I arrived for my colour, and was told the price was double..$$$..colour was brassy and patching, amazing having stated they have award winning colour stylists!
Was unhappy and asked for colour to be redone, it did not look any better the 2nd time,.....
I then went to another hairdresser to correct they really knew their stuff, they picked it to pieces, telling me how patchy it was etc,
It will take ages for my damaged hair to recover.
The management were rude and unhelpful in emails. Do yourself a big favour and go else where.
Or you may regret it big style!!!!
I have been going to Portfolio for over 15 years and my experience with both staff and management has been amazing! They are kind, friendly and more importantly very skilled professionals. I change my colour every time i go as i like to mix it up a bit and not once have i ever been unhappy with the outcome. The salon is always full and buzzing and i love that when i go in there they know me straight away. Couldnt recommend Portfolio to enough people. Great place!
Treated terribly!!! Dreadful Service, terrible Bolyage!
Went in with perfect Bolyage but grown out - for their Bolyage service. Questioned the staff several times, when staff used the foils, why staff was doing it. Staff used lots and lots of fine foils - although I clearly stated several times it wasnt Bolyage nor how I wanted it to look.read more