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I called today to make an appointment and the receptionist had me on hold for 10 minutes. Poor service :-(
We made an appointment for 3.00pm we arrived 2.45pm with only two people in front of us. Patients without appointments were allowed in front. We asked why this is the case. They told us that these people had appointments before us even though we heard the patients say. "I have no appointment which Doctor is available". I have no confidence in this medical centre and I am yet to see a doctor yet. I would be happy to drive 20 minutes next time.
I have tried a number of GP's in the Roselands and Bankstown area over the past 3 years. Dr Garg is without doubt and by far the most knowledgeable and helpful GP I have attended for many years. This was my first visit today. I had not made an appointment, even though patients are recommended to do so, but was attended to within 30 minutes. Dr Garg took note of my medical history, assessed my condition and provided me with her recommendations and advice. Dr Garg was genuinely interested in helping me without simply ordering me as to what I should be doing or I am doing wrong. The young lady on Reception was very pleasant and helpful offering me to wait for the next available or alternatively make an appointment for a specific time and or GP. I have attended several expensive private medical centres around Sydney searching for a quality family GP but I have to say that Dr Garg has out shined them all today. I am not much of a reviewer orread more