Primary Medical & Dental Centre Highett

If I could give zero stars I would. They make you book an appointment to 'avoid the wait' then have you wait almost 2 hours to see the doctor. On top of it all their staff have the audacity to tell children off for "being loud". Lile I said, zero stars for this "family clinic".

The Drs need to know how to fill in a referral to Oupatients Public Hospitals. I have been waiting for my Dr to send it for over a week hwvr he does not know how to. The hospital contacted the Centre requesting it be sent. Healthlink requires software & knowledge how to do this. The Centre Manager is excellent & has now taken over my case to send the referral asap as I am in a lot of pain.

The service has improved out of sight since they introduced Hotdoc appointments. Everything I want from a medical practice is under one roof. Have a great and thoughtful doctor that looks out for my health.

Absolutely appalling. Made an appointment online and waited for over an hour to see a doctor. Finally saw a doctor who was rude, blunt, opinionated and absolutely no help. If you can’t keep the appointments to the allocated times then don’t take on so many patients. The doctor made me feel rushed and there was no patient rapport. I will never go back to this facility and highly recommend you reconsider how this practice is run.

A walk in clinic with wait times averaging 2 hours or more. Reception staff verging on rude. Doctors too busy to have much rapport with patients. It is bulk billed, and there are pathology services and xray and a chemist onsite which gives this clinic the potential to be great..It would be much better if it allowed patients to make an appointment. Not recommended .