PROCHECK Automotive is a mobile mechanical business that can come to you for all your car servicing needs.
If you need a log book service, clutch replaced or engine repairs we can do it all!
We can come to you and carry out roadworthy certificates, safety certificates for Cars, Bikes, Caravans & Trailers. We are approved HVRAS inspectors so can carry out the measurements on your vehicle to save you the time and hassle of taking it to QLD ...read more
- Light Truck
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- Barter Card
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- Licensed Vehicle Tester
- Rego Checks
- Safety Inspections
- Pre Purchase Testing
- Roadworthy Testing
I do not recommend this business for online purchases. I believe their website ordering process is misleading when it comes to cost of postage, and I have found that their phone operators just give excuses that the boss controls everything and they can not act, just take messages. They do not answer emails, and even when they finally agreed to refund me for goods not delivered (after several phone calls) , it starts again with excuses and failed actions. I gave them opportunity to rectify this before making this post. And Ill remove this post if and when they refund me.
If I can give a negative star, I would. Won’t own up to their stuff ups. Just strung us along and left us hanging after spending time calling them.
Won’t use this company anymore. Won’t recommend it. Customer service is poor and they are overbilling customers.
My husband requested for a $300 fixed price servicing, as we have been getting a fixed price - over the phone. The girl at their head office Angela prepared a work order for a 300,000km service instead (this is what she said). The mechanic Josh from Caloundra, turned up and proceeded to do the work without discussing what work he was going to perform - a 300,000km sevice and my car has only about 127,000km (that the mechanic has noted). The work done didn't warrant the charges. We were charged over $300 for labour for a work done in an hour. They claim, they have a call out fee - they are mobile mechanic for crying out loud.
Very disappointed, when they did the inspection they missed some major problems but found minor things like windscreen wiper blades, I rang the office to talk to the mechanic on three separate occasions and he never rang back. They just avoid the customer, and the girl in the office appears to be very professional at arguing and coming up with excuses.