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WORST REAL ESTATE EVER!! Should change their name to "The Unprofessionals". Was interested in a rental property, called every day for a week from Saturday to the next Saturday trying to find out what was going on. Was told firstly the property wasn't yet available (even tho it said it was), then the owners were debating whether to move in themselves then suddenly someone else has been approved even though we were told no inpsections had been made and you could not apply without an inspection. Never called us back once, had to continually keep calling them to see what was going on. I definately will not be renting through them in the future, or buying a house and will make sure I tell EVERYONE I no about how bad their supposed customer service is!!
My mother had arranged on early this week to view a rental property today (friday) through these guys.
They were aware that she was traveling from the Sunshine Coast (135km away) and had her contact details if there were any problems.
The viewing time was for 4-15pm today, so we fronted at their office at 2.30pm with the correct ID and paperwork.
After announcing themselves the person behind the counter then proceeds to tell her that the property had been taken earlier in the week!
And all that was said was sorry. So after a 170km round trip, my mother has wasted time and money for no reason.
Avoid them like the plague, they aren't professional at all, and don't even have the manners or courtesy to contact prospective renters, including ones who are travelling quite a distance, if the property is taken.