Prospect Medical Centre is not necessarily a bad place to visit.
The staff there are lovely and helpful, the waiting room is clean and the chemist is well stocked and easily accessible.
The doctors on the other hand are unfortunately the complete opposite.read more
Really - I think he is a wonderful doctor who takes time to listen and perhaps have a bit of a banter with - I am surprised to hear this.
To be honest I wouldn't give the even half a star. Service was horrible.. Booked an appointment wasnt seen until 9:30pm (30minutes after they actually closed). Waited a good hour.. Admin was just so rude and terrible. Definatley wouldn't recommend!!!!!! Frustrates me so much!!!!!
I have had the misfortune of going to the Prospect Medical Centre for several years and I can't recommend it unless you're particularly fond of long queues and wait times. Discourteous and unprofessional receptionists are also deal breakers. I don't have a major issue with doctor's. However, the main reason why I longer go to this clinic is the how dis-concerned they are with the time they keep you waiting, sometimes because the doctor just hasn't arrived on time. I once had an appointment at 10:45 AM, after seeing the receptionists and being told to take a seat I was told 15 minutes later that the doctor has left and I was meant to be his last patient. Clearly someone was keen to get home after a long day at work! After rescheduling for later that day, I was made to wait for an hour and ten minutes prior to walking out.