Protec Gas Service - specialising in all types of Gas repairs throughout Adelaide. We are a locally owned and operated business.
Call now for cheap rates, with a prompt, professional and reliable service.
Protec Gas Service for gas heater servicing, gas heater repairs and gas heater replacement. Gas leak detection, location and repairs. Gas heater safety checks.
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Technician called out to troubleshoot Vulcan Heritage gas heater which was flowing 'all or nothing'. Was told it would cost around $1000 to replace the gas valve, and was unsafe to use (paid $140-ish for that information). Called a different second gas fitter which we were recommended (Steve), who fixed it (he did NOT modify it, as was suggested by this company when I contacted them to complain). Steve basically restored it to factory settings and it now has been working fine for the last month (main problem was the by-pass setting on gas control was not adjusted). It does NOT leak, does NOT flow 'all or nothing', is NOT leaking carbon monoxide. Steve also serviced and cleaned it, all for $145. Glad we found Steve!!
Thank you Protec Services! Love a company who understand that we are all human and customers have bad days too. Unfortunately there was a miscommunication relating to the comments previously left and we withdraw them. Thank you for the clarity and we apologise at being hasty comments on Truelocal! Fantastic Service, fixed the problem will always recomend your services and use you in the future.
I have waited a month to write this review - I had a Cannon Gas Heater serviced (after 8 years of neglect). They were excellent from the first call, to the actual repair. Are they cheap - I don't think so - but I wasn't after a cheap fix - I wanted my heater fixed properly. What I do know is they were on time, new the product, were thorough, clean and gave me a good explanation of what they did, what was likely to need attention in the future, and how the unit should be maintained. I would have no hesitation in recommending them - I will be calling them again in the future.
Thank you CC for your review. Yes, we do see the aftermath of cheap fixes that have potentially put lives and property at risk. These cheap "fixes" come at a higher cost sooner or later. But in saying that we have also seen the same result from some of the most expensive out there. So sometimes you cannot gauge quality on price alone. We believe that we are priced fairly and provide a high quality service that comes from two generations in gas heater repairs. Glad to be of service. Protec Gas Services Customer Service Manager.
DawPark I recently had Protec service and repair my Cannon gas heater and I am very happy that I chose Protec. The technician was on time, friendly, polite and explained clearly what needed to be done. I found him to be helpful and courteous. The heater is now working perfectly and I would highly recommend Protec, and will be using them in the future for regular service maintenance.
Thank you DawPark, always happy to help with repairs and servicing to your Cannon Gas Log Fire. Regards Protec Gas Services Customer Service Manager