Who We Are
At Pulse Electrical, we are on a mission to provide a better standard of tradesman by offering the highest quality and most reliable electrical service in Queensland.
Founded in 1996 by Scott Bretag and Robert Scott, Pulse Electrical began with the mission to provide the best electrical services with the friendly and most professional service.
With convenient office locations in Brisbane and Bundaberg, we service all areas of Queensland from the far north to the Tweed Coast, and everywhere in between.
We made an appointment with Pulse to replace our old lights with 20 down-lights and install a new fan. The appointment was for 2.5hrs. It took their staff 3.5 hours to put only 10 holes in our ceiling (which had been pre-marked for them), de-install 3 lights and a fan and discover faulty wiring. They then left.
This left us with not a single light installed and a huge bill. When I called to invite them to come and inspect their electricians work, or lack of it, they not only refused but said that what they achieved in 3.5hrs was more than reasonable. We strongly disagree and won't be using them again.
update to my previous review... Pulse changed their minds and decided they would come and inspect the work done by their electrician. They ended up agreeing with us, rectified the problems we had with his work(well above and beyond our expectations) and asked if they would be allowed to quote to finish the job. Their quote was very generous and they completed the job to a very professional standard. In fact our expectations were so far exceeded that I am updating my earlier comment! The original electrician is no longer working for Pusle. In the end, the way in which the company rectified our complaint was very professional and deserving of a five star rating.