We are the Largest Specialist Puppy/Dog Retailer in Australia. We sell Happy, Healthy Puppies, all from Reputable Breeders, in our large 400m, air conditioned show room. We also have a HUGE RETAIL SHOP where you can BUY EVERYTHING YOU WILL NEED for your new fur baby at the BEST PRICES IN TOWN..... ALL OUR PUPS ARE 8 WEEK OLD AND OVER WHEN THEY ARRIVE INTO STORE......Our staff have a total of over 45 years experience and can show you how easy it is to train and raise a new puppy.
All our puppies come Vet Checked, Vaccinated, Microchipped, Heartwormed and Wormed. Pups ALSO come with a Free After Purchase Vet check and 7 Day Health Guarantee from Greencross Vet, Bald Hills (formally known as My Pets Vet, Bald Hills) (07) 3261 1810. You will also receive ONE Months FREE Pet Insurance.
Call us on 07 38555511 or Interstate callers can call us on 1300 463 167 for the cost of a local call.
We can arrange to professionally fly your new fur baby to you. ...read more
I purchased my Maltese cross puppy from Puppy Palace a couple of months ago and the entire experience was very positive. The staff were very professional and so informative on the continued care of the puppy. I absolutely love my furbaby and I feel the prices were very reasonable especially in comparison to other pet stores. Thanks Puppy Palace! - from Hayley and Thelonious.
We have picked up our dear Gracie Maltese Cross purchased from Puppy Palace from the airport last night in Tasmania and got home at midnight…. She is adorable and so cuddly and full of life. She ate some tea, ate her breakfast and used her pet pads. She slept on the bed all night and didn’t even wake up snuggled up to my neck. We would like to thank you and your staff for your excellent service and professionalism and all the arrangements you have made to get Gracie to us. Thank you so much. everything you need to know was included with the purchase even food to keep her going until we could purchase the correct food. Gracie is going to give us joy back to our life now after the loss of our dear jack. Thanks again.
We lost our little family member a while ago now, and its taken us a long time to decide if we should get another. After only ever having had rescue pets, we were skeptical about starting from scratch with a new puppy & dealing with a store. We came to Puppy Palace for nothing more then just a browse, to see what kind of vibe we got, and were pleasently surprised. There were a few different types of pups in store, and they all looked happy and in good health with clean cages & fresh water. The store was clean & smelt fresh, and had quite an extensive range of products. There was a lady on at the time who greeted us politley & answered any questions we had in regards to the breeds in store, and also mentioned a few breeds that were coming up that may suit our lifestyle & characteristics we were looking for in a puppy. It's been a long long time since we've had a puppy & have had to toilet train, and the staff member was more then happy to run through everythingread more
I bought a Maltese x Shih Tzu from here 2 weeks ago. He was all normal but after 9 days started having terrible seizures and is clearly suffering from epilepsy. I called the store and spoke with the owner and the way she handled everything has been first class. The owner called me and talked me through all the different scenarios and responsibilities of either keeping or replacing. My biggest concern was not knowing where the poor little bloke would end up, but I was assured he would be looked after. There is no way that the store could have known of his condition before we bought him (this was verified by 2 independent vets). I was offered a full refund or another puppy from a different litter. I took the original pup back and he was replaced. Luckily I have a friend who is going to contact Puppy palace and offer to take the original pup as she doesn't work and has the time to care for him. So hopefully everything works out well for him as well. Everything wasread more
Hi Thankyou for taking the time and giving a lovely review about our wonderful shop and staff . He is doing really well with us. No more seizures, we are keeping him nice and cool with the frozen bottles which are great to use in this hot weather. I hope your new furbaby is settling in well with the children.
We were looking for another Myorky so we chose "Harrison" aka Harry from Puppy Palace. We had him flown down from Qld to Victoria in his crate and on his little bed which we chose to buy so he'd be comfortable. It was love at first sight and he immediately bonded with everyone. He is healthy, cheeky, energetic, funny, playful, and always entertaining.He loves his older sister Zoe and they love each other to bits. We were very impressed with the girls from Puppy Palace. They were friendly and professional and guided us through the paperwork. They went above and beyond their job description to ensure everything went well. Harry arrived safe and sound. He had his little bed, food to last a couple of days, medicine in case he had an upset stomach after the flight, and directions etc to guide us through. He was still insured by them for another month, but we had him immediately vet-checked ....and he was PERFECT (of course)! We have followed Puppy Palace for someread more
Thankyou for your kind words, I hope Harry is doing really well and loving his new home in Melbourne.