I tried to sell my unit in New Farm through Lee Paul at Raine & Horne New Farm. As you can probably tell from my rating she didn't sell it, in fact in three months she didn't even manage to get one offer. She was apparently 'ambitious' in her pricing of it and obviously in her ability to sell it. Throughout the first 60day contract she told me a multitude of lies culminating in the urgent need to resign another contract when the first was expiring as there was someone waiting to make an offer but when that was done there was no contact from Lee for 12 days until I rang her and was told my only choices was to rent the unit through her agency as the market is terrible and there is no hope of selling it. When I said I didn't want to rent it through her agency she refused to call or return emails until the contract was expiring again. She then called and said she'd been showing private viewers through which was interesting as it was being painted at the time and it's hard toread more
Worst of the worst. they never return your calls, and are unwilling to help in any way. First and last time using Raine & Horne.
This is my first review here. Never had a problem with landlords/agents till we found R&H Newfarm. For your own good, avoid at all costs. Zero stars from us.
Appalling and very superior attitude when dealing with clients. Rude and offensive manner if and when they talk to you. Very much prefer to send terse emails rather than discuss issues on the phone.
Recommend they are avoided at all costs
Have to give 1 star - it's a real shame you can't go negative!!!