Ramsay Street Medical Center

Always ridiculously late. Walkins usually at least an hour, today 2.5 hours and still waiting. Don’t waste your time!

I had a positive experience here over the easter long weekend. Front desk staff were friendly & helpful. The Doctor i saw was knowledgable and had a friendly manner and provided reassurance. He didn't rush the consultation. I walked in and was seen within an hour which i thought was very good. I put off seeing a Doctor the day before because i thought I'd be waiting for hours given it was a holiday weekend and many peoples' regular practices would be shut. The waiting room is large and airy. It was a quiet and calm environment which i appreciated because i get anxious in waiting rooms sometimes, especially when not feeling terrific. I parked right out the front. The kids' play room looked pretty cool. There's a chemist directly opposite, also. They didn't give me an Easter egg or jelly bean on departure but provided great care so this can be forgiven & i won't hesitate to return.

I had an appointment at 11:30am. They kept saying Dr Lomascolo is going to take you soon, and it was 12:36, she was still not there. I caught a Uber to get there before 11:30 and waited there more than 1 hour.

UNPROFESSIONAL DISRESPECTFUL RIDICULOUS

I’ve been going there for years and quite frankly enough is enough. Time after time I’ve been disappointed not only by the doctors I’ve seen but also the receptionist staff. In fact they’re the real reason why I won’t be going back there again. Rude, abrupt and not helpful at all!! Not to mention the minimum hour wait EVERY TIME you make an appointment. DONE!

Front desk staff are not generally very pleasant. I have found myself waiting for hours at this medical centre. Lots of street parking nearby as well as a small car park attached.