Have a picture to share?
Upload it to help other users learn more about this business.
I don't know if there are shills reviewing this mechanic with 5 stars, but these guys are dishonest and prey on vulnerable customers . My grand parents has had their car serviced there for a long time. I decided to help pay for their service, the mechanic Sanjay told them they need to change Fuel Filter on their 25,000km car.
An in-tank fuel filter on a Toyota, they quoted $750 and gave a fake discount because my grand parents are seniors. They think I was born yesterday, a 1hr job they're charging $750. Called a different mechanic and instantly got quoted $175.
I see them advertise in Chinese in the market. I can see how they target unsuspecting customers who are not familiar with cars. Very questionable business practice. Do not recommend.
I agree they are not mechanics in the world. Alert all australian public to be careful to preston rapidtune speccial their staff
I took my Mazda sp23 to rapid Tune in Preston, for its 100,000 ks major service.. I found Michael and his staff to be polite, friendly and knowledgeable.. They even drove me home and picked me up when my car was done ! Now that's customer service (mind you I don't live far away) my car is running smoothly and they are competitively priced ..
Thanks guys, I'll see you in six months..
I did not have a good experience here. I bought a "discount" service for $150, where all they did was change the oil and look for other problems with the car. They rang me with supposedly $1750 worth of repairs that needed doing. The guy kept saying "I'm not a salesman" but it felt like he was trying to sell as much as possible to a young girl who doesn't know much about cars. I declined the extras and went back to my regular mechanic who did the brakes for $100 less than what I was quoted at rapid tune, completed the handbook service and told me that the rest of the quote didn't need doing.
The mechanic here was friendly but he seemed very keen to complete works that didn't really need doing. I won't be going back.
Update: after I made this review the owner of Rapid Tune Preston called me to apologize for the actions of one particular staff member.
I think my experience does not reflect the general level of service from Rapid Tune, and wish the owner all the best with his business.
Note as well, the car is running well after the basic service I received.