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Step one to good rental service: Don't show a rental house with a stink, mouldy food, cans & bottles strewn round, furniture broken & broken locks.
Step two: If someone like us puts our faith in the promise that it could be cleaned & that you'd contact us to arrange the rental in our required timeframe then just do it.
Not sure either of these are unreasonable but since you don't seem to be able to do them then it's 1/2 star for you & advice to pull your act up or be ignored.
Hi there, we've just noticed your review and are concerned to hear you didn't have a good experience. Would
you please contact us directly at 8203 6200 or firstname.lastname@example.org to provide more details, including
the property you're talking about? thanks, Karen.
I'm not sure how genuine this review really is. I have spoken to each & every one of our Property Managers and none of them either recognise this person or have presented a home in such a state. It is not our office practice to open a home without even having it inspected prior to any inspection - sorry but something doesn't sit right with this review.