Ready 24 Gym

I am appalled by the service I have received from the staff at Ready 24hr. I had to cancel my membership and have been given nothing but terrible service from the staff. To be told by staff well “that’s just the way it is”, to be talked over when trying to explain a situation and to be told that they won’t do anything is just not good enough. I was told that I could not speak to management or be given their number; I then asked for them to call me, this was met with “I’ll see if they will call you but they are away”. When ending the call the girl on the phone ended with “oh whatever”. I never once raised my voice or treated her without respect, all I asked was for something to be done or to speak with management (this has been going on for a month now) and I was met with the attitude of too bad that’s not going to happen. I will never be going back to this gym and would not recommend anyone else join it!