Not great service, took for ever to take our orders and get a few drinks. Husband ordered chicken parmigiana which he said was very nice, kids wouldn't touch the disgusting chicken nuggets saying they smelled like wet dog, processed and cheap brand and for $10.50 for a small kids meal, this is terrible. Frozen fish and the worst chicken burger I've ever ordered. Never ever will we go there again and live close by so it's a shame really. Overpriced and overprocessed food. Yuk.
We had a absolutely lovely time at this hotel. The atmosphere is wonderful, and a great place to sit down and relax. Meals were nice and staff very helpful and friendly. Husband and I were lost, and one of the young staff members provided a map and explained the area. I've recommended this place to many of my colleagues. Will be visiting again on our next trip north. :)
Read the reviews and was bit unsure. But my partner, myself and our kids stayed at the caravan park and went to the Hotel for dinner each night. And may I say the service was beyond outstanding!! Everyone was super friendly and the food was amazing! Tate and I both had steaks that were by far the best that we've ever had!! The kids loved all the family-friendly entertainment that was there and I must say we had an absolute ball. Even though this Hotel is a bit more out of Townsville, it is definitely worth it! Cannot wait until the next time we visit! Townsville, this is the place to go!!
I completely agree!
Waited almost an hour for meals, weren't even started when we went to ask where they were. Standards have been dropped dramatically. One staff was awesome and remembered our drinks when up for refills but other staff were rude. Tables were dirty covered with soft drink and sauce and there was no apoplogies for our wait. Never again. 6 disappointed locals who will pass on our experience to all.