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Chemists

Roxburgh Park Pharmacy

3 Reviews

Shop 2 Roxburgh Park Shopping Centre

Roxburgh Park, VIC, 3064

Roxburgh Park Pharmacy

Contact details

(03) 9305 2344
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REVIEWS (3)

Very good
1
Good
0
Average
0
Poor
0
Very poor
2

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FTK
OVER 5 years AGO

Seems nothing has changed in 10 months in regards to this pharmacy with the review below and also experiencing the same problem over a year ago. They still have arrogant customer service representatives. I waited 20 minutes, someone called my name made me wait at the counter and never served me, 5 minutes later someone else asked if I was being served when I told them the staff behind the counter had called my name and never served me, staff didn't even offer an apology for the rude behaviour their co-worker had displayed. As if that wasn't enough only one of my prescriptions were prepared, once I informed that I had two more staff said they must'n have seen it. Its odd how you could oversee 2 prescriptions which have been placed together. Its stressful and a waste of your time to deal with this kind of unethical customer service.

cyahya
OVER 6 years AGO

I found the customer service at this chemist to be inappropriate. The sales staff who served me was not aware that staff could not sell certain medications together. Staff asked the chemist who in turn, replied. However, staff did not tell me and so I ended up waiting a full 20 minutes before the chemist came and asked me what it was I was waiting for. I explained that I am waiting for my medications, to which chemist replied, quite rudely, that they couldn't sell the two medications together and that I have to choose between them. After I choose, I asked why I wasn't told this to begin with, why was I made to wait 20 mins? their reply was very rude. I do not recommend anyone to shop at this chemist.

Searunner
OVER 11 years AGO

Our family has been looked after by the competent staff at this pharmacy for over seven years. Apart from basic pharmacy services they carry a large range of cosmetics and health and beauty products. The staff are always friendly and helpful.

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