Offering a true 24 hour 7 day a week limousine service, Royale Limousines is conveniently located within 5 minutes of the CBD at Star City Casino. Established for over 15 years, we offer everything from stretched limousines to luxury sedans (BMW, Mercedes, Ford and Holden), minibuses and coaches.
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I was disgusted with the service I received! It took the staff behind the counter 20minutes to correctly repeat our order and confirm. As teenagers, hiring the Chrysler Stretch, I felt like we were treated as if we were incompetent- regardless of the age demographic of your clientele, the service should be equal! Furthermore, WE were rung BY the company and asked if we were able to change our booking to accommodate an earlier pick up time for their next passengers. I found this to be extremely rude, particularly because we had paid almost $900 for the specified 2hour time slot. Shifting our time slot made us 30mins earlier to the venue, and, as a result, we were required to wait OUTSIDE the hotel until we were allowed in. This was pathetic! The price we paid and the supposedly high reputation of Royale Limousines was not in correlation with the service received.